The purpose of this policy is to explain how Delia Tournay-Godfrey collects, protects, and uses personal data. Delia Tournay-Godfrey is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.
2. What Types Of Personal Data Does Delia Tournay-Godfrey Collect?
Delia Tournay-Godfrey needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Delia Tournay-Godfrey also has access to personal data that is generated over the Network utilised by Delia Tournay-Godfrey services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Delia Tournay-Godfrey may also collect financial information about Delia Tournay-Godfrey customers and end users from third parties to enable Delia Tournay-Godfrey to assess its risks in granting credit terms and contact information about organisations Delia Tournay-Godfrey considers may be interested in Delia Tournay-Godfrey products and services.
3. How Does Delia Tournay-Godfrey Obtain Personal Data?
Delia Tournay-Godfrey obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Delia Tournay-Godfrey website); from third party list brokers; from resellers who pass on personal data to Delia Tournay-Godfrey about end users; and directly from the Network utilised by Delia Tournay-Godfrey services.
4. How Does Delia Tournay-Godfrey Use The Personal Data It Holds?
4.1 Providing and Improving the Delia Tournay-Godfrey Service
Most of Delia Tournay-Godfrey’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Delia Tournay-Godfrey may also use personal data to improve on the level and type of service Delia Tournay-Godfrey offers to its customers. As part of this interest in improving the service provided Delia Tournay-Godfrey may process personal data for the purposes of sales analysis and customer usage statistics.
4.2 Direct Marketing
Delia Tournay-Godfrey may from time to time inform its customers, end users and potential customers about Delia Tournay-Godfrey and Delia Tournay-Godfrey affiliate products and services and other information Delia Tournay-Godfrey feels may be of interest.
Customers and other recipients of information from Delia Tournay-Godfrey may indicate at the time they first place an order with Delia Tournay-Godfrey whether or not they wish to receive such information or at any later time by simply contacting Delia Tournay-Godfrey as indicated in paragraph 9 below.
5. To Whom Does Delia Tournay-Godfrey Disclose Personal Data?
As a general rule, Delia Tournay-Godfrey does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Delia Tournay-Godfrey is under an obligation by law to disclose personal data or where Delia Tournay-Godfrey has contracted with third parties to assist in providing services to Delia Tournay-Godfrey customers such as for delivery, installation and systems support services.
6. How Does Delia Tournay-Godfrey Protect the Personal Data it Holds?
Delia Tournay-Godfrey takes customer confidentiality and security very seriously. Delia Tournay-Godfrey has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Delia Tournay-Godfrey. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
Delia Tournay-Godfrey will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.
7. Customers’ Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Delia Tournay-Godfrey specific rights to access and rectify personal data held about them. These include the right to:
obtain from Delia Tournay-Godfrey, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
request the deletion or rectification of personal data which is inaccurate; and
as explained in paragraph 4.2 above to object to any unsolicited information sent by Delia Tournay-Godfrey regarding promotions or new products and services.
8. Contact Details
If any individual wishes to contact Delia Tournay-Godfrey regarding the personal data held about them or has any other question about Delia Tournay-Godfrey’s data privacy procedures, they should direct an email to info@Delia Tournay-Godfrey-ipswich.co.uk.
9. Policy Updates
As part of Delia Tournay-Godfrey’s commitment to compliance with data privacy requirements, and to reflect changes in Delia Tournay-Godfrey’s operating procedures, Delia Tournay-Godfrey may update the terms of this policy from time to time and will post the revised policy on this page.
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